From the very start, I had a great experience with what for some could be a stressful time. Alex was very helpful during the bidding process, answering all my questions and helping me understand what was important. I ultimately selected Executive Roof Services due to their professional manner and the competitive price. The roof was put on by three talented roofers, and the result looks very professionally done, and I feel it will last for many years. And to top it off, they gave me a great deal on the Certainteed 5 Start Warranty, which is transferable to another owner if I should decide to sell my house (which is a great selling point). All in all, a very pleasant experience from start to finish (except for writing that big check - lol). I would highly recommend Mike and his business for anyone considering getting any roofing project done.
I'd say they're against freedom of speech and have awful customer service, but then they might try to sue me. But wait - I live off shore and can say whatever I want realistically.
So essentially, their office manager barked down the phone at some couple and then filed a SLAPP lawsuit on them when they left a negative review. From what I've seen as well many feel like the work done was inadequate and the office lady was rude.