Had a very wonderful experience with this business. Shopping here is a more traditional experience where I was able to have a conversation with the Owners not held back. We discussed current events, styles of glasses and frames, what other states are like, all while handling an eye exam.
You cannot go wrong with shopping here. Wide selection of inventory, references to other businesses (like lasik), and wonderful business owners.
(pasting my review from Yelp)
My eye exam apptmt was scheduled one week ahead. When I showed up today, the temporary worker said the doctor (also the owner) was on her 2 week VACATION to Korea!! The person who took my aptmt (Kenny) also came with her. They asked the temp worker a few weeks ago to watch the store for them. He said he was clueless about the scheduling.
I wanted to believe that maybe it was a genuine mistake or the trip was unexpected. But no, their vacation trip was planned a few weeks ahead. Even if Kenny somehow forgot about the trip, they still had a week to call or let me know about rescheduling. Yet I received NOTHING from them about the cancellation.
What a great way to waste your customer's time!
@Google: Pls add an option for zero star or something similar, because I received no service from them. Giving them one star for wasting my time is too much!
Is there anybody out there? We have been trying to get Terry to bring our glasses to us for months. I guess everyone is too busy or just don't care One thing the business has been closed and none has answered our phone calls so I guess it isn't that is too busy. Service? There is none.
