Charolette Caudle4 days agoFrom
Everyone is so friendly and concerned! The receptionists are excellent at multi-tasking! Wait time wasn’t too long and Dr. Tauxe is fantastic! Love this place!
Mindy Kelley4 days agoFrom
As a new resident of Anacortes, I was searching for a new PCP. I made a much needed, long overdue appt for severe back pain. I called many offices to see if I could schedule as a new patient and as many of you may know the doctor offices all have very similar names. I made an honest mistake showed up to my appointment at the wrong office! I'm new mom and gosh how embarrassed I was going to the wrong place! Keep in mind I never received a reminder call for this appointment either. That would have definitely helped! I tried to reschedule with Island Family Physicians and they considered me a no show and flagged my profile refusing to see me as a patient. I told them I respect their policy but it was an honest mistake and my insurance has assigned me to this clinic. I asked if I could somehow correct my "no show" by apologizing directly to whom made this decision, management, doctor, etc. Begging for them to review this misunderstanding. I take full responsibility of my the situation but don't feel it was fair seeing under the circumstances and like I mentioned before NO REMINDER CALL! I'm in need of care. Medical care. I thought all doctors took an oath to help people....?! I will point out it was KAREN who refused to review my case and kept me as a flagged patient. I'm appalled. I would give the actions of this clinic a zero but unfortunately that isn't that option. I hope every Doctor practicing at this office reads this review, I hope every new and established patient reads this review. Is this really the type of place you want to entrust your healthcare with? An honest mistake means a slammed door in the face?
Peg Insull4 days agoFrom
Everyone at this FCN Facility is 100 percent "on" with everthing they do to ensure a accurate result for their patients. Dr. Reiger and Staff are Amazing with their abilities to be very accurate with every aspect of their job.
FIVE STARS AREN'T ENOUGH!
Our family thanks you for your time and results.
Margarete and John
