Family Resource Home Care

Our family has had Family Resources caregivers for 6 to 7 years now, and this company and its caregivers have been absolute lifesavers. We began by introducing caregivers to my Mom, who had dementia. The respite care allowed Dad a break and I think, saved his life. Two months after Mom died, Dad fell, and required 24/7 care. The caregivers all were focused on Dad’s welfare. Because of them, he was able to go back to part-time caregiving. Recently, Dad fell and broke his hip and has been back to 24/7 care again.

This sounds like a calm, orderly set of events. In each case, I was looking for help in distress, and I was experiencing moments of silent panic, knowing I was not a qualified caregiver. The staff — Maria, Doreen, Ashlyn and probably others — have been phenomenal. I called up, sometimes with very little notice, and I had a schedule within a day. These folks really mobilized! They keep me up to date, they let me know if there is a concern, and they listen to my concerns and we work on a solution together.

If I could give Family Resources Home Care 10 stars, I would!

Very unprofessional organization from top to bottom. Incompetence CEO and it trickles down from there.

I have used Family Resources for care for my 91 year old housemate and friend since 2019. The staff have been excellent and work hard to staff caregivers who are a good match for our situation. It isn't always a good fit and they are great at finding someone else. We have two fantastic caregivers now, seven days a week. I've used another agency too and that was not a good experience at all. I only use Family Resources for our care needs now.

If I could give Family Resources Home Care 10 stars, I would!

Very unprofessional organization from top to bottom. Incompetence CEO and it trickles down from there.