Andrew Rochaa month agoFrom
The vibes here are always horrible. The last time I came the server was visually upset that we only ordered one round of drinks.
My advice to the owners is to stop hiring these “too cool” types that think we’re still in high school.
Antonio Alvareza month agoFrom
Everyone BEWARE of a fraudulent scheme being run at Fantasia, which will perhaps only be resolved after multiple complaints to government consumer-protection agencies and even a class action lawsuit. What is happening is that Fantasia has developed this business pattern and practice of charging different rates for pitchers of the same beer on individual checks, especially for late-night customers (in hopes that drunk patrons will not notice, of course!). If you inspect your receipts closely, you will notice that pitchers of the same kind of beer are being charged at two different prices. And, if you bring it up at time of payment, the manager will lie to you and claim that there was some fantastical (no pun intended) "happy hour" going on, which would presumably explain why one pitcher is charged at one rate and another pitcher at a higher rate (nevermind the fact that their menu and own website only list a lunchtime happy hour and nothing late at night, which is when this problem tends to arise); if you further insist that the discrepancy be rectified, the manager will tell you you're banned from the business and kick you out. I guess this place truly earns the name "Fantasia" -- because their entire business strategy is a fantasy leveled against their customers!
Steve Vernea month agoFrom
Had an incident last night where an off the clock employee grabbed one of our friends and pulled her by the waist into him at the bar.
Spoke with the manager and was told it would be taken care of.. but he sat and drank, vaped, and continued at the bar for another hour and a half with zero repercussions.
This is completely unacceptable.
