Anne-Marie Gitchela month agoFrom
I had placed an order for pick up the next day and called in the morning to discuss paper quality bc it wasn’t an option during the order process. The female who answered the phone was extremely rude saying she was really busy and would call me back. 4 hours later I called her back and got the same answer. At 3 I finally called and said I’m worried about what quality they would print and she said “it’s always good”. And hung up. Kept saying how they only had 2 people working and corporate says things will be ready but they won’t. I got to pick up my 5 o’clock order at 6:30. Which would have been fine had it not been for the HORRIBLE attitude.
David Harrisa month agoFrom
I have had so-so interactions and experiences with this crew, but I gotta say, I had a last minute round of postcards that I needed printed. The timeline had the print production done the following morning and my client needed their postcards (understandably so, I turned in the job at 5pm and they close at 7pm), so I gave them a call to see if it were possible to have them done by closing. The manager there answered and after talking for a few minutes, he said that to come by during closing and the job should be finished. Let me just say, this crew stayed an hour past closing time and finished the postcards. Their dedication to customer experience and satisfaction was seen and I will be working with them again. I'll do my best to not turn in last minute orders and expect the impossible, of course! These guys did just that—the impossible.
TD Kellera month agoFrom
Every year I come in to print birthday invitations and every year, I regret my decision.
The customer service is non-existent, regardless of the employee working. The lack of friendliness and helpfulness is apparent as soon as you walk in the door.
I will be looking elsewhere for my printing needs.
