John Bauer6 days agoFrom
Each visit to this store has been a success. Most of the time these tasks require an associate to help with the process. From what I have seen, the staff here has a good attitude and is able to assist customers with the variety of options here. At times, this location tends to get rather busy but isn't that the sign of a solid business in operation? Thumbs up.
Kaia Slayton6 days agoFrom
I spent almost 45 minutes calling several institutions about my package being delayed. I called the local shipping center and the guy on the phone was absolutely no help, so I figured I could call the other center and see if they could do anything. The associate I talked to, I believe her name was Nelly? She helped me more in like 10 minutes than anybody else has today. She didn't have to call them for me but she did and got it sorted. Give her a raise. What a saint
Jessica Zayha6 days agoFrom
Spent a painful hour in here the other day to get some photos printed. The man who helped us was really pleasant and working really hard. The reason for the negative review and saying it was painful was because of the store manager. 1 employee asked the store manager to help him with the next customer explaining that the man needed to access some photos to print them. The store manager was so rude to the employee, he clearly didn't want to help the employee OR customer and said to the employee that what the customer needed to do was not necessary. The customer was a technology challenged senior and could hear everything the manager was saying. It was such a bummer to witness. That store manager really needs a reality check, I'm sure no one would ever want to work for him. Hes so unpleasant and has awful customer service. We had to ask him about the photo scanner because it wasn't working and he just said "i dont know" and walked away. I seriously hope fedex/kinkos reads this and speaks to that man.