I am truly appalled with the service here. We have been coming here for 10 years - and Carl the manager has always been an angel and incredibly helpful. But today he was not in, and both women were unbelievably rude and unhelpful as well as Josue. Anything we needed help or advice with they just were deliberately trying NOT to help us. It was incredible. I couldn’t even believe it. Their incompetence and big egos just made it so unbelievaly unemployable. I rarely make reviews but feel so inclined to need to share how upsetting the service is here. I will say that Walter was at least very kind and compassionate towards us and I will still say we love Carl.
But really, the rest of them are truly the worst service I have ever gotten in my life. They really should not be working there because the service they’re ABLE to provide is great that fact that they refuse to do it is just sad.
I hope corporate sees this and can remedy the situation because this is our neighborhood print shop that we e been coming to for 10 years....
I'm not sure why this place gets so many bad reviews on Google, maybe just a few too many entitled people living in this area? I have had great experiences at this store with the staff. I once needed a document printed in a language that reads right to left, and also needed to be printed in booklet style. With all these issues, the staff helped me make it happen. There were alot of post editing requirements that the staff patiently talked me through. Hoping to push this store's ratings and stars in the direction it deserves! Thanks Cynthia!
