Scheduled a Saturday appointment earlier that week, very courteous folks over the phone. That courtesy carried as well in-person: the service department treated me very nicely, and kept me updated on the status and things of note for my appointment.
At the end, they had replaced the headlights with the ones I brought over, the fog lights were replaced with LED ones I also brought. Overall, very happy with everything, other than being over an hours away this is a great place to have my Fiat serviced. Would take my car there again!
We bought 2014 Fiat 500L, and we love it! It's so comfortable spacious, and very solid! The back seats recline, and fold over if you need extra room...The moon roof is amazing, this car is very bright, and has lots of other cool features! It's fully loaded and we got a great price. We did our financing at the dealership (on a Sunday night), and they got us a good rate through a local credit union, which we are very happy about. Their sales and management staff were all very nice and seemed to work as a team which was great. We were very comfortable with the buying process and they made everything quick and painless. Our salesperson was Teresa, she was great! She put us at ease and made us feel very comfortable with our purchase, she was very knowledgeable about all the different features the car has, and answered all our questions.
Although we live in Seattle we chose to go to the Tacoma location over Kirkland and Seattle because of the positive reviews for Tacoma Fiat. It was a little out of the way but truly worth the extra drive. We'll stick with Fiat of Tacoma for services!
Great experience!
