Lorrie Rzeszut16 days agoFrom
My refrigerator went completely out a few days before Thanksgiving, no fun! I went into Filco the Friday after. I had searched Home Depot and Lowes and could not find the correct size to fit. Thomas Bass spent almost an hour going through model after model to find the right one. The following Monday, I needed to change for the other option. He and Kathryn worked to get the new one ordered with day after Thanksgiving pricing. I will be purchasing the rest of my appliances in the near future and will go to Filco and Thomas Bass. And he takes care of homeless cats 🐈 😻.
Larry Wong16 days agoFrom
Worked with Thomas to purchase a refrigerator that would fit in our kitchen. We had limited counter depth and needed a specific size. Thomas was extremely helpful and made a few suggestions on different models that he thought would work for us. We ended up going with Fisher & Paykel that had a smaller footprint. Thomas called Fisher & Paykel to confirm inventory and delivery time and to our surprise, it was ready and installed in less than a month. We're extremely happy with the new refrigerator and will look to Thomas at Filco for our next appliance needs.
Sharon Quinsland16 days agoFrom
We've bought many appliances from Filco over the years and never had any problems - until now. My $10k+ built-in Jenn-Air refrigerator has a slow leak that has penetrated the sub-floor in my kitchen. Filco took my money, had someone do the installation - but wouldn't even bother returning my call today. When I called back, "Call the manufacturer" is all they'd tell me. Why bother shopping local when you can save money elsewhere - and get better service too?
