Jeff2 days agoFrom
I called Five Star yesterday evening and spoke with Jenny who was amazing. She apologized that they were booked solid until Monday and provided me with the name of several other plumbing companies. She booked me for Monday in case I couldn’t get another company any sooner and said she would call me back if they had any cancellations. Jenny called me the next morning and was able to dispatch a plumber out at 8:00am. The plumber, Joe was at my house on time and immediately went to work. Joe cut out and replaced a bad fitting in a challenging location and ensured there were no more leaks. He was extremely polite and professional and cleaned up everything before he left. Great customer service and quality work, all at less than 1/2 the price I was quoted by Goldenseal. I could not be happier with this company and will recommend them to everyone.
Beverly Parker2 days agoFrom
Five Star Plumbing is really the best plumbers we have ever dealt with and one of the best businesses we deal with. They are friendly, knowledgeable, efficient and always go out of their way to be helpful. Their pricing is utterly fair and we would recommend them without reservation.
Dawn Haight2 days agoFrom
These folks are fair in price (noticeably lower than my previous plumbers) and do excellent quality work. They don’t have any hidden diagnostic fee. When they did mention diagnostic fees, it was less than half the price of the original plumber that I hired. These folks were honest and straightforward with me the whole time. They do quality work and take their time to make sure that the plumbing work is solid. I appreciated that they laid blankets on my floors while they worked. They were extremely responsive when I had water issues coming into my basement. They were very willing to work with my Home Warranty situation which is not a smooth process. The other advantage is that they allowed me to use my credit card without charging me an additional fee. I was unable to use my credit card with the original plumbers because they wanted to charge me 3.5% additional on top of their already more expensive service rates. Five Star Plumbing doesn’t ask for Google reviews like the other plumbing service, but their plumbers rely on word of mouth instead of Google reviews. That’s really the way it should be, but if they had more 5 star ratings on Google, others would know about their excellent service. I don’t always leave reviews but since my other review is being seen, I had to leave this one too since I prefer Five Star plumbers and will call them first for any additional plumbing needs I have.
