Ellie Cerna23 days agoFrom
58 hrs and counting…. Still waiting for results. I got exposed at work, went to get tested 1/4 at 9am they said it takes 24 hrs, I think some honesty here could do wonders. Tell people between 24-72 hrs and people can decide if they want to wait or not. I was lucky a friend found me some at home tests so I did that. Don’t use this lab if you need it for travel or school return, if you are just testing and getting quarantined then this could be of use.
Judith Garcia23 days agoFrom
I tested at the San Fernando Park location on Thursday. 1/6. Signs posted state results within 12-24 hours it's been 72 hours still no results. This is not right I need results to know if I can return to work or if I need to continue to quarantine!! This is not acceptable!! They should not be allowed to continue testing if they can't handle their current case load!! Don't know if it'll do any good but call or email your local representative let then know what's going on.. How do they trust the numbers the county puts out if these testing sites are behind on results?
UPDATE - results finally received on 1/10.
kathryn Albright23 days agoFrom
DO NOT TRUST this TESTING COMPANY!!! FLOW health has not posted my results it is passed the 72 hour mark and when I called the contact number listed on their official website it cancels your call after a short wait time with music where an automated voice occasionally tells you your supposed position in line. They WILL not pick up tho. You will have to leave a message. I tried contacting them as an insurance provider as well as a patient to see if I could get a hold of anyone… while I was on the line a spam risk call tried to contact me claiming to be the police department… this has sketch written all over it. The West Hollywood location I tested at was no where to be found when I tried to track them down today to verify what info they ask during the intake to know exactly how much info I was at risk of them stealing. If you went to this site and are experiencing similar things I strongly recommend reporting it. My BF did but was not taken seriously. BEWARE.
