Once in a great while you stumble onto a business with really old fashion ethics and business practices. Starting with good manners; doing what is best for the customer vs. doing what is best for their bottom line, which is REALLY RARE these days. It started several years ago, when I went looking for a business that sold & shipped Christmas Wreaths. While fresh wreaths are very common where I live in Oregon, they are not so common in Oklahoma. I wanted the lushness of fir, cedar, pine cones, juniper berries, & holly with options for other Oregon grown plants that are used during the Christmas season. I spent hours looking for the store that would give me the lushest wreath for the money. I settled on the Flying Cloud Wreaths. I ordered 3 wreaths that would be sent to family in Oklahoma. When the wreaths arrived, my family called me and told me how much they loved the wreaths. You see, all of these family members have been to Oregon and fell in love with the sight and smells of real fir, cedar & holly, which do not grow in Oklahoma. This made the gifts even more special. I have continued to order wreaths each year from Flying Cloud Gifts and my family looks forward to their unique Christmas gift each year. Only one time did a wreath fall short of their high standards. The wreath was shaken too much during shipping and the berries had all fallen off the wreath. Flying Cloud offered several solutions for me to choose from. They ended up sending my Aunt a dried wreath that she could enjoy all year long. When my Aunt received the new wreath, she was very surprised and thrilled to get the replacement. She had been content with the wreath without berries, but Flying Cloud knew I was disappointed and they made it up to me and my Aunt. It was a thoughtful gesture. The kind of gesture that was common in the 1950's. Not so much by todays standard's. I will continue to order wreath's from Flying Cloud Gifts and this year I have ordered some of their other unique gifts. Thank you for taking the time to read this review. I hope it has helped not only future customers who may have had doubts, but also I hope it has helped Flying Cloud Gifts continue to grow and share their quality product to all the families who enjoy them. J L Hobgood, Mulino, OR