The only reason for the second star is that the Subway worker was friendly and got my order correct...
If Pilot and/or Flying J want to know why their reputation in the trucking industry has become the level of gremlin snot, send somebody here with no advance notice!!!
While I do understand that some truckers and RVers are slobs and do not care about their surroundings, you will have a very hard time convincing me that any body has done a even half way proper lot check in the last week.
Signs and painted spots stating "tow away zone" and "no dropped trailers," yet the employees say, "Our hands are tied."
I got to listen to a few conversations while I was in the shower room. Not because I was listening in, but they happened right outside the door, and were quite loud.
One was as I was getting ready, between a customer and a employee about how there were no wash cloths due to "alot of recent theft" to which she replied "did they also steal the hot water?". I almost walked out then. Fortunately, I am ok with a fairly warm shower. It could be that we have different levels of water temperature tolerance.
Another conversation I heard (and this will make me sound like a prude, but as a parent to kids in thier early 20s, a former sailor, tow truck driver that has been in more than a few shop bays, and current trucker, I do not offend that quickly!) Included two employees talking about car modifications and ways they had made money on (what to me sounded like very shady) car deals. That I can get over, do what your conscience allows for a side gig, but do you need to drop 7 "F" bombs in every sentence? Especially at that volume? It is a truck stop, sure, I get it, but there seems to be more and more kids in these places...
Tidy the place up, empty the bin in the shower room between people, order some wash cloths, and while you are at it, order some black tea bags for the beverage station!
Get cleaner shower better enough when I find somebody else's razor too cheap. The bio dryer for they can drive their own towels. But tie up 2 in the laundry room. This place is turning more and more into a dump every day.
Good showers with great flow of water. Subway options are great. I experienced great joy on Christmas day ( today 12/25/2023) with an employee (Thomas young man) at Subway at this location ; he was quick , courteous and multitasker handling 3 customers at a time without any stress. Very kind human bring. This location has multiple showers and plenty of parking. 5 stars for my today’s experience.