Complete incompetency here. Supposedly, they had a case manager who was supposed to be a point of contact for clients. Low and behold, there was no case manager who reached out along the process about services rendered nor any sort of documents to be sent. One of the attorneys, Remee, is also unresponsive when asked about any sort of follow up after SIX months.

DO NOT RECOMMEND.

Though they claim to be a boutique firm, I had more of a flea market experience, sifting through rubbish for a gem that never materialized.

My first attorney at this firm, Cynthia, stopped returning calls and e-mails due to a "personal problem" that led her to leave the firm. This was after she showed up to court unprepared, got steamrolled by opposing counsel and was repeatedly admonished by the judge to stop mumbling and please speak up. Desiree, the managing attorney said "lawyers are people too" and assured me that I would be in good hands with Karen, another staff attorney. Like a fool, I gave them another chance.

Mind you, Desiree says all the right things and seems quite empathetic. She was the entire reason I signed with this firm. But this was a bait and switch. They have various subpar, salaried attorneys overloaded with cases. It turned out Karen was a hair better than Cynthia, but not much. Every time we spoke she'd forgotten the particulars and players in my case. I had to repeat myself on a constant basis. Moreover, she refused to listen to me and attempted to push me into modifying the court ordered custody schedule in my ex's favor without just cause.

When I spoke to Karen about my concerns, she yelled at me and patronized me, explaining that I was confused and she felt a need to "educate me." Just to be clear, I have an MA from Cal. She also used fear tactics to attempt put me in my place. That's a low blow when my children's safety and best interests are at stake. I had to stay focused and use reason against MY OWN ATTORNEY.

Simply put, an attorney should never raise there voice to a client or ignore their wishes. I terminated representation with this firm in writing and they've opted not to respond which is precisely the level of service I expect from Foothill.