The carpet cleaning, although expensive, is good. I had a grout cleaning in two bathrooms, totalling about 75 sq ft, for which I was charged $175.00. The cleaning was also a sealant, which did not work. I dislike business practices such as this, therefore I will be using a different company for carpets. I also take issue with the "coupon" for 50% off a second service. So the small bathrooms would have cost twice that amount? I am a very unhappy customer. I also agreed to purchase a $300 rug pad, bringing the price for the carpet alone to $1100.00. I could have bought a pad for far less. Update: the owner called and offered to correct the problem for free. I stand by my original claim that their rug service is second to none.