This place gets worse and worse every year. Staff is too busy chatting and texting to do their jobs. Minimum of a2 hour wait no matter what day or time. I have been forgotten (locked in) , they’ve lost my chart , misdiagnosed me for an sti and misdiagnosed the time frame of a pregnancy. No one knows what’s going on half of the time. If you don’t have an entire day dedicated to seeing these people you will be extremely annoyed by their lack of competence..
Update: trying to get my patch prescription refilled. Called westmoreland to ask to speak to provider like I was instructed by the nurse . They made one for a telehealth11 am appointment. Waited on the link until 11 I got an in patient intake form. It froze on the site so I called the doctor. They tell me that it’s an in person appointment for 11 am in glendale. I made the appointment at 10:50 am. How in the hell would I get there by then. Idiots of the highest caliber. So now I’m waiting on the regional manager to call me back because everyone else doesn’t know how to fulfill a patch prescription. 🤨
