All the vehicles that I’ve owned and driven have been hand-me-downs from my family. Not having a monthly car payment was a luxury amongst many other things which I preferred to keep up for as long as possible. Unfortunately, due to a recent accident which resulted in a total loss of my vehicle, I was forced to make an early decision of finally purchasing a new car.
I’ve always casually shopped around for cars over the years in the chance that I would ultimately have to make that jump. The Subaru Crosstrek has been on my radar for a few years now so I decided on it and wanted to find the nearest dealership to test drive it. I live in Lake Forest and Frank’s Irvine Subaru was the closest dealership to me. This dealership was also recommended to me by a few friends who have purchased their Subarus here as well.
Naturally, I was nervous as this was my first car purchasing experience. I’ve heard countless stories about how much of a nightmare it could be. My experience here was anything but that. Steven was the associate who assisted me and he made my first time buying experience a walk in the park. No hassle, no pressure, no stress. I had only planned on just test driving the Crosstrek, but Steven made everything so easy, I ended up purchasing that same day.
Thank you to Steven and the rest of the crew at Frank’s Irvine Subaru for the excellent customer service and making my first time car buying experience an easy one. I’m a proud owner of a new 2024 Crosstrek Sport!
We are extremely pleased with the service, professionalism and customer support that Irvine Subaru provides. We recently purchased our 3rd Forester from them and the experience was typical of their highest standards. We worked with Ryan Park in the sales department and in about an hour were driving out with a new car. We highly recommend Irvine Subaru for anyone considering a new car. No pressure just friendly professional service!