Kel Drake-Sargent8 days agoFrom
The people working the counter were lovely - helpful, thoughtful, and on top of their games. The cost was exorbitant, and I would likely go elsewhere for the same item, at a lower cost. It cost roughly $40+ for a single (silver) jump ring to add to a necklace.
Karen Schmidt8 days agoFrom
The staff is friendly and in general pretty knowledgeable. If they don't have an answer they find out. They have a great selection of higher end jewelry at great prices. I love shopping there, it's so convenient when I do my grocery shopping I can get my watch battery changed.
Josh Crouse8 days agoFrom
Not so great experience so far dealing with FMJ. To start with the good: Ring selection in house is mediocre, HOWEVER Fred Meyer’s online selection was pretty decent, especially for low-mid priced engagement rings. Shipping was relatively quick considering the pandemic still jamming things up and the associates were very helpful when assisting in re-sizing. Here’s where things went south fast. After waiting almost three weeks for the ring to be resized, upon pickup the ring has two major defects. Out of the four prongs holding the stone in, a single prong is shaped incorrectly and is inconsistent looking with the other three. Secondly, the stone itself does not sit perfectly in line with the ring to the point where itself considerably noticeable. It’s these issues that made me return the ring on the spot to see if it could be fixed. I was told it could be up to another three weeks until I have the ring back to me. Paying upwards of 1.5K I would expect just a bit more attention to detail. I just want to propose to my girlfriend already.
