Bruce McIntosh16 days agoFrom
Went in to buy a new watch. Because they hide their prices, I could not browse without help ($200.00? $1200?). Gave it ten minutes, hoping somebody would at least acknowledge me. Never happened. Not even a "be with you in a minute". I won't buy online, so it was a 45 minute drive to the mall.
Savanna Hewitt16 days agoFrom
Duane in jewelry department was absolutely wonderful. You're lucky to have him work there because he is truly a delight. Wonderful conversations & he fixed my chain beautifully. This was the best experience I have ever had the jewelers, will be back again. Highly recommended 10/10 THANK YOU
Benito Elmer16 days agoFrom
All the reviews on poor customer service ring true. Louis quoted me one price, then called back the next day after I had left the jewelry with them with a price more than 3 times as much. Said that was the price from the jeweler and it was standard, but if that was the case then that should have been reflected in the quote. Then, when the item was done, they didn't let me know. I had to stop by when I was in the area and insist my item was there and supposed to be ready before it was found. Gave one star for a fast turnaround, otherwise this would be a 1 star review. If I use Fred Meyer Jewelers again, it won't be here. Good jewelers, poor salesforce.
