Brett Bykowski4 days agoFrom
Avoid the pregnant women working at uscan. She is very rude and condescending towards customers. We have experienced her rudeness first hand prior to today. When my wife asked if anybody had returned an item we paid for, but may have left behind, the employee proceeded to talk down to my wife and refuse to even discuss the situation. The employee immediately wrote my wife off and was super rude. My wife just so happened to have worked for QFC(Kroger) for 10 years and is well aware of the customer service policy and how to treat people while acting as a paid employee representing a corporate organization. Unfortunately, the pregnant women working uscan at the front does not exemplify the customer service standards of any organization, let alone Fred Meyer. Today we were checking out at uscan and the pregnant employee would not stop glaring and staring at my wife with such hate in her eyes. I don't understand what makes a person act this way towards strangers, but I don't accept this type of behavior from a place of business. We don't have to go to Fred Meyer, but we choose to spend our hard earned money there. I just hope management will have a serious talk with this employee about customer service standards. Maybe some retraining on customer service would be good, because her attitude makes us feel very uncomfortable every time we come in. My wife and I have been nothing but friendly to all the staff and don't deserve this treatment.
Christina P4 days agoFrom
UPDATE (5/28/24, 8months later): Time appears to behave been updated to 7AM online search and Google maps.
Original post: Every available online source (website, store phone recording, Google maps) says store opens at 6am but it has been opening at 7am for months and the only available location to see this is a sign on the physical door. They should update phone recording for store hours and the website at the least.
Alton Talaga4 days agoFrom
...'just started going there for the bathroom breaks but now I'm starting to make small shopping list. The employees makes it friendly & the security makes me feel safe. I love dis' Fred Myers, my new go to💙.
Main location10201 SE 240th St Kent Washington 98031 US(253) 859-5500
