I called on Friday to make an appointment for Saturday morning at 9:00am. I got there it wasn't open I wait for her until 9:20am. I told her that I need my dog by 12pm because I had an appointment at 1:00pm. I called by 11:55am asking if my pet was ready? My surprise was she was barely cutting his hair after 2hours there I drove over and she start telling me that why I didn't advice her that I need him earlier? When she knew i did said that i need him by the time and then she was telling me that my dog need 2 people because he can't stay still? What? You're the profesional? You should know how to take care them.She even charge me $55.00 when she only bath him and cut his hair up to his neck and she didnt even cut his nail. It was 12:20pm how long more they need it to finish my dog? All day? And when I was leaving she tell her worker to band me from her place just because I didn't let her walk over me? Please I wasn't going to take my dog there again. Last time i took him for the first time she took 6 hours with him too and I had an appointment. i never thought it was going to be this bad. Please don't go with her even if you have an appointment she not on time. Don't take your pet there. She told me that last time a dog pass away on her watch the dog got a heart attack? then she said the owners need to know about the pets health? After i left i got scare that something bad could happen to my dog. Bad service I don't care what she said. she's really bad with people and we don't know with our pets.
I did told you about my appointment and if you gave me the bag of food is because you want to. You right you have all the rights to refuse service to any one. But no one is going to tell you all the extra care about their dogs or if they need extra attention. Come on!!! But whatever it's don't don't said that I call you at 12:15 when I did at 11:55 and don't said that I did let you know that I need my dog by 12 and you said the you employee was going to be there at 10am not 10:30 and couldn't start with him as soon a left him? And please don't involve God in this.