This agency is incredibly rude, they treat their tenants like worthless products to be bought and sold. They don't seem to understand how to use cell phone numbers to contact you, they prefer to send strongmen to your door. Intimidation tactics. People transfer you off calls without giving you a chance to respond and hang up on you all the time. When you call the answer is always "well that's not my department" and they are upset at you for asking (they yell at you) when that's the number it says to call. Renting from this agency had made it so that I have this constant dark cloud over my head because of the stress they add to my life. They are hostile, unprofessional, and I do not recommend. They also don't take e-payments of any kind. The only bright side are the repair crew themselves, who are very kind and professional. But every other department is truly terrible to deal with.

Update: You can add inspection of property (outdoor shared areas) with no notice, followed by letters making unsupported claims taped to my door. If you don't put sprinklers in the shared yard, it is going to turn brown because this is an arid climate. That is not my fault, nor is it in my contract to water it.