Lawrence McMahona month agoFrom
I’m not sure who the associate was that was working around 630pm Dec 27 2023 but I tried to use my warranty on a Nintendo switch pro remote. He said that “ he couldn’t honor my warranty, that the policy has changed, and the computer has the final say.” He went on to tell me that I should contact customer service” so that is what I did. Customer service told me that all warranty matters are handled in the store, that there wasn’t anything they could do on their end, and that the store should honor my warranty. What’s the purpose of buying a warranty if I can’t use it?
Michael Harrisona month agoFrom
Great customer service. I would recommend anyone go there for their warranty needs.
Keith Borgholthausa month agoFrom
It's a great shop with friendly staff.
