The supervisor there did not make me feel comfortable today. The other comments are spot on I will take my business elsewhere
I don't normally write reviews. This Gamestop is close to where I live so it's normally my go-to. Has been a solid place throughout the years, but my recent experience today annoyed me.
Swung by to pick up a game that I've been eyeing for a while. The game was available, simple enough. What should have been a simple transaction turned into a long five minutes of me standing there listening to a sales pitch that I wasn't interested in.
I get that the associates have to pitch the GameStop rewards program. But pitching it once, maybe even twice, should have sufficed. This person went on about five times, and each time I would have to politely decline. Towards the end of the transaction, the person essentially shamed me for not opting into the program because the data shows that I would have saved an astounding $6 for the year. Really wanting to end this miserable interaction, I tried to pay for my game ASAP and hit the "price looks good" button on the card reader... Except in the back of my mind, I was asking myself, "When did Oregon have a sales tax?"
In the midst of listening to this person go on and on about the Gamestop rewards program, they quietly tacked on a $3.99 game warranty for me. Without my consent. But because I wanted to end the conversation asap, I just hit the green confirmation button. Of course, I know if I ever brought this up to that person, I'm sure they would counter with "Oh, well by hitting the green button, you confirmed that the price was good! Can't complain about that, you idiot!" Heh, guess I'm the fool here. Maybe I should have accepted the membership cost of $20 per year so that I could have saved $6 to offset the quiet $3.99 warranty charge.
The store itself isn't bad. It's a small place like most Gamestops. It's usually pretty clean. However, this interaction made me question my relationship with Gamestop. The store associate I worked with today did NOT lend to a pleasant experience. At the very least, if I ever see this person in the store, I do not plan on conducting business with them. And I hope to whoever reads this, you might as well drop me a thumbs up. Because that's a good consolation prize for the real possibility that this associate is going to reach out to my cell phone (without my consent) to tell me I'm wrong. Seriously, this person had that energy. So by writing this review I am risking my own safety.
(And if you are the associate that happens to be reading this, please notice that I have not identified you in anyway. I would have enjoyed the transaction if you weren't pushy and shaming me for declining something I've been able to live without my whole life. I humbly ask you in advance, please leave me alone.)
