We are very pleased and happy with Garner Roofing and we highly recommend this company to anyone and everyone. The process from start to finish was smooth and the work was impeccable.
Trevor Wood - this guy is great to work with. He worked with our time schedules, answered all our our phone calls and texts and got back to us in a timely manner. I personally would not want to work with anybody else other than Trevor. We are very grateful to him. Very professional, great personality.
Rich Walton (President/CEO of Infinite Energy)- the man who knows how to deliver a promise. We had a very short window to work, but he made sure they were finished on time. They even finished early. Very impressive.
Forrest Ward (lead installer) - very professional and courteous. He did not leave our home until all the little things that needed attention were to our standards.
Dennis Gordon (Solar Superintendent) - he knows his stuff. His work was like an art piece. Very professional and efficient.
Rebecca Fisher - she had an answer for every question and inquiry I had. Very polite and pleasant to talk to and kept us on the loop.
The bottom line, we did not have one bit of negative criticism towards Garner Roofing and Infinite Energy. We are more than happy we picked the right company to work with. We are very pleased with the group of people that helped us make this project happen. Thank you to you all!
Larry & Bernadette Jeffs
Quote/initial inspection: Johnny did the initial estimate. Of the four companies we took bids from, he was by far the most thorough spending well over an hour inspecting the roof and gutters. Presented us with several options, and took the time to explain the details of the pricing.
Installation: the Garner roofing employees were professional and courteous. Now the bad, the subcontractor they apparently use for large jobs (ours was 300 ft) were not good. There were serious quality control issues (they missed connecting a downspout to the gutters for example), gutters were full of construction debris, etc
Resolution: I sent photos/videos to Garner and they sent a supervisor out, who corrected all of the issues the subcontractor left behind.
Overall: I’d give Garner a 4.5 - 5. They own some responsibility for who they subcontract, which dragged the overall score down. In the end they made it right.
