Paid my bill. Still no service, two days later. And guy had such loud background noise, it sounded like he was at a party. And he repeated every piece of my card info back to me, so anyone there can now use my card, it’d seem. Confirmed my email & said he’d send receipt.. still no receipt. And every time I call GCI, their people make it into an hour long convo—no matter how simple the task/request.
Literal nightmare to call them, which is the only reason my bill was ever past due. My credit is 800; that’s how much dread I have about calling these guys. Not to mention the crazy prices, but no one will offer internet in my area except them 🥺
Horrible company practices. Over priced internet. Changes made without customer notifications. Barely does any maintenance to make service better. Invasion to privacy practices. Uses hacking techniques to secure personal router mirroring and monitoring. Would absolutely go without before ever dealing with this company.
