I'd like to give Ballard Landmark all 5 stars for their very much appreciated care for my parents who have been there approximately 3 years. The care needed by both parents has increased over the years, and at this point I have one parent with dementia and another who is near end of life and on hospice. Our family has benefited immensely from the expert help from the management, Betty and nurses: Dieder and Charlie who have helped us problem solve how to meet our parent's caretaking needs. Also invaluable is the help and patience from the front desk staff including Devon and Amy and Katherine and other staff such as Ann and Victor. They each help out everyday with our parent's as well as the other residents with failing memories. Thank you, we appreciate you !