Becca Pittsa month agoFrom
I cannot say enough to express how happy I am with Gencare at Ruston Point. We recently moved my parents from their home into a Gencare apartment. One parent was excited and ready for the transition, but the other was less than thrilled. Unfortunate, it was the resistant one whose health and aging was the reason the move was necessary. Nallely was warm and welcoming. She took the time to answer each question and eased the stress by approaching challenges with solutions. She validated emotions and helped us to know we were not alone and that our feelings were normal. And then there is Patty! She is upbeat, positive and ready to help connect you (at your pace) and get you settled in. The building is beautiful and very clean without feeling ‘hospital sterile.’ You’ll find it hard to tell if you are in a retirement community or in one of the upscale condo buildings that surround it. The care staff don’t wear scrubs, they wear normal clothing, so you don’t feel like you’re in a medical facility. My Dad is a tough nut to crack yet after only a few days, (hours really) he was feeling happy, cared for, seen and at HOME at Gencare. In conclusion, the Gencare facility is top notch, but it’s the staff that make it stand out as exceptional.
Konrad Hacka month agoFrom
The staff was exceptional, the facility clean and modern, the views great. I toured the building with my elderly mother and we were both quite impressed, and she's really hard to impress. Another thing my mother and I both liked was the location and all the activities in the community and the surrounding area.
Alex Cerdaa month agoFrom
The staff is amazing, accommodated all our needs. The building is generally clean and the atmosphere makes you feel like you live in a resort without being in an actual resort. The aesthetics of the place is very pleasant and the residents are very friendly and social.
