Bought a brand new pentair pool walker and it died out of the box. Pentair sent me to another service provider who did not bother to respond. 180 degrees different with Genie.

They were responsive and got the walker fixed in good time and installed it for me without needing me to be around etc. Seamless. Lucky for pentair they have at least one good service provider.

I would recommend Genie Pool but would hesitate to recommend pentair!

I forgot to add: if you get a chance, have Sergio fix your problem for you. He is friendly, helpful and keeps his commitments, which makes the whole process of working with Genie so easy.b