I found Morgan’s Assertiveness towards “policy”, frankly unreasonable and unrealistic. Especially for an honest mistake. The first time i went to Dolled up beauty 8months ago, her establishment was in south tacoma. I enjoyed her services. That I wanted to make another appointment. (Keep in mind I have only made eyelash extensions appointments for special occasions. I am not a dilettante.) Today’ I drove to her pervious location off pure memory, also texted her 10mins before the appointment to verify, location since once I got there the establishment was permanently closed. I texted her again telling her I was there. Morgan did inform me of the policy, and I was at the wrong location, which I can’t complain about….Although Morgan didn’t even try to apologize for the confusion or offer to disregard the cancellation fee or reschedule. Instead of keeping a client, she rather take my money and receive a negative review. I am very disappointed in Morgans empathy and approach over a honest mistake.