Just for full transparency, I first wrote and posted this review on Yelp. I have re-posted it here on Google Reviews so that it can be visible to more people and help inform their decision on choosing Go Family Dental for their dental needs.
I've been going to Go Family Dental for nearly two decades. Stella at the front desk, as well as Dr. Go and his assistant Lisette, have always greeted me with a warm welcome on my bi-annual visits. Dr. Go is very meticulous in his work and takes time to explain everything that he does in real time, kind of like a sports broadcaster doing play-by-play which I can appreciate as a fan of the Lakers and pro wrestling!
Go Family Dental sends reminders for upcoming appointments via text message and email. Dr. Go's assistant Lisette may sometimes call to provide an additional voice message reminder. She will also be the one to call if you miss an appointment. She handles those calls with professionalism and focuses on resolution rather than reprimanding, so you don't have to feel intimidated when re-scheduling after a missed appointment.
After the appointment, Stella at the front desk will usually give you a free Zip Slider bag with two toothbrushes and schedule your next bi-annual visit for your preferred date and time.
I highly recommend Go Family Dental! Their customer service at each section of their business, from call reminders and greetings to dental work and post-appointment goodies (Zip Slider bag with toothbrushes), is second to none! If you need any other motivation, just read the business name and "Go"!
