Go-today

Primary Location

Main location3830 Monte Villa Pkwy Suite 210 Bothell Washington 98021 US(800) 227-3235

Amenities

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

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Customer Reviews

2.0

2 Reviews

CE of Aces9 days ago

From

I'm still on hold with the customer service number after 30 minutes just to discuss a booking. No option to leave a message. They might be OK, but so far my experience has not been stressful, and it's been less than hour. I'll keep looking.

0 Likes

Stefanie9 days ago

From

We bought a Groupon for a Go-Today trip to Chile that involved two full days of winery tours starting from Santiago Chile. Instead of full days we got half day tour. When we advised Go-Today of the discrepancy they blew us off, begged for more time, claimed they had to investigate, and then stopped responding to email. They will totally rip you off and then ignore you. Even the tours they actually provided were not that great. Don't bother with Go-Today, their customer service is horrible, you're better off planning your trip on your own.

Update: well I guess a Google review got their attention, but their only response was to offer 10% off what I paid. They literally provided me a different trip than advertised, I flew over 5,000 miles to get there, and 10% is the amount they think will cover it. Terrible "customer service" and complete scam.

0 Likes

Kristy Leitz9 days ago

From

I would give this company --5 stars. I've been trying for MONTHS to reach this company. Phone calls, emails, messages. They owe me over $6000. They cancelled during Covid and of course now that it's time to use my voucher (they wouldn't refund) they can't be bothered. Run, don't walk away from these people. Next step is contacting my lawyer.

0 Likes

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