Cedric Williams2 days agoFrom
Great people no bad service totally honest... business. Hey What's up Dave."Keep up the Good Job"....!just my good friends..had and experience...but it takes two to tango..in my opinion...so to speak.ok.
Javier2 days agoFrom
Aside from the mouse infestation, staff are not that up tight and somewhat friendly a little more expense than what expected but over all it is what it is.
Connie Tyler2 days agoFrom
We have had our things in two storage units here for over ten years. We have always paid our bill on time, paying for both units in one check. All of a sudden we got a phone call saying we were behind in payments on one unit. I told the person on the phone that I had the cancelled check information and they must have made a mistake. It never dawned on me that they wouldn't go back and check their records and correct the mistake. Then I got a phone call saying they had put a lien on one of my units! I was told "It's on the paper here" -- the implication being that it must be true. This was on a Friday afternoon, but the person I needed to talk to would not be there until Monday. I took all my records in on Monday and talked to this person who took a very long time messing around on the computer before he made the corrections. He assured me everything was now fine. On the next Saturday I got a paper in the mail saying that a lien had been put on my things. It had been mailed on the Thursday after I talked to the man on Monday. When I went down to talk to them I was told that they "just put the papers in there for a while and then mailed them." This is no way to run a business. I have a small business. When my records show someone has not paid, I first go through my own records to make sure I didn't forget to check the payment in before putting it in the bank before I speak to the client. Golden Bear needs to learn better business practices.