Loading...Loading...Main location4010 Moorpark Ave #212 San Jose California 95117 US(408) 477-2635
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Amenities
Service options
Onsite services
Accessibility
Wheelchair accessible parking lot
Moving can be a pain in the butt, especially when you have to do it all by yourself. My family and I moved recently, and one of the best experiences I've had living at my home for the past seven years was dealing with Golden State Property Management.
Being a single dad and caring for three children, working two or sometimes three jobs doesn't give me much time to handle unexpected issues. Daniel from GSPM was my go-to guy. Always prompt, very attentive, and just a phone call away.
When COVID happened, GSPM went above and beyond to help me with my family's situation. They guided us on what to do and how to stay calm while the world was in chaos. I'm sure we're not the only families they've helped get through that madness.
As a renter, they took care of my family's needs. They are professionals who treat their clients with compassion and care.
We recently had to move because the owner of our condominium had decided to sell the place. GSPM was very helpful in guiding me on the steps I needed to take, and I appreciate Daniel for being so helpful in the process. GSPM educated me on how to find a new place and set a timetable to do so. As a result, I was able to find a place within a month, and if it weren't for Daniel, I wouldn't have been able to do things so smoothly.
If anyone is looking into a property managed by Golden State Property Management, know that you are in good hands, especially if Daniel is your assigned manager. He'll put your worries at ease. Thank you, GSPM, for seven years of 5-star service.
Golden State Property Management takes incompetence to new heights.
Sandi, our property manager, has ceased all communication with us. She hasn't responded to our emails in over six months, and is unavailable by phone (she's always on a call--24/7, it seems). The last time I did speak with her, she lied about her obligations under our lease, and either feigned ignorance of termite infestation in our unit, or flat out did not inspect the unit or speak with the owner about the issue before making us deal with temporary relocation. All the neighbors I spoke to wondered why they didn't disclose the known termite problem before we signed a lease. Hmm...Sandi also brags about her long career as a property manager but somehow doesn't know the first thing about tenant rights or how to handle reimbursement for uninhabitable units--she wanted me to file with my renters insurance to cover expenses, which may or may not be illegal, but back pedaled as soon as I read her the lease verbatim which states the property manager is responsible for such costs.
Sandi's assistant, Lucy, is only slightly more accessible than Sandi, returning calls occasionally and emails rarely. She schedules the maintenance requests and sounds absolutely overworked and flustered whenever I speak with her.
Between the lack of communication, mismanagement of responsibilities, and overall shadiness I've experienced with Golden State Property Management, my advice would be to stay far, far away from this company, whether you're a property owner, or just someone looking to rent. They will let you down, one way or another.
But don't take my word for it, go look at their Yelp reviews.
