Chuck Finley19 hours agoFrom
It took 2-1/2 months for several items to arrive (2 items had been predicted to take 1 month), and the thin rod stock was significantly bent, but I was able to get them without having to pay more for shipping than they cost - which makes Grainger still the best for anything beyond what Home Depot and Lowe's carry.
Andrew Davis19 hours agoFrom
So this store has amazing customer service!!! The manager Nick is a superhero in my book. We had a package missed delivered to this building and it was a Christmas gift this year. He took the time out of his day to ask all the employees where the package was and ended up finding it and the giant warehouse back end of Granger. It was a miracle and I am so shocked he found it but this place has above and beyond customer service. I will definitely start coming back to Granger more than Lowe's and home Depot.
Eddie Bedwan19 hours agoFrom
Great, easy place to work with. They always seem to have everything in stock. On the rare occasion they don't, it's never more than a day away. The Will-call/Pickup system they worked out is fast and efficient. No matter how long the line is you never wait more than 5 or 10 minutes max, to pick your order. Great job team!!