jeff k5 days agoFrom
This place is the worst place I've ever stayed at. The room was small. The furniture was old. The TV was the size of a small computer monitor. The paint was falling off bathroom door. Advertise free breakfast - doest exist. Ownership doesn't respond to messages
Ugo5 days agoFrom
I was a guest here between Monday February 20 2023 and today Wednesday February 22 2023. After a very terrible experience in a motel on the other side of San Jose two weeks ago, I was genuinely cautious when I decided to stay here. However, within two hours of my stay here, my fears disappeared. To be honest, this is not a Hilton. However, if you want a decent accommodation at a good price, if you care about customer service, if you love cleanliness or if you want to stay in a wonderful crime-free neighborhood, then look no further. The professionalism and courtesy of the staff-all the staff, is commendable. The manager is a young lady who is obviously proud of her job and cares about the business. There's always someone to pick up the phone when you need some assistance. I had problems with the remote control of my room television. Within minutes, a new one was provided. Even the housekeeping staff work with smiles on their faces. As a matter of fact, this is the first time I am writing a review for any hotel before even checking out! The rooms are super clean. The cutlery, refrigerator, microwave etc are in top shape. Initially, I wanted to spend a night. But I was so satisfied with their services that I extended my stay by another day. If I had my way, I would give everyone here a pay raise. They deserve it. They care for the business! There is no doubt about it. I will be back here again and again!!
Sophie Xie5 days agoFrom
The overall impression of the hotel is positive; however, it did not meet my expectations in a couple of aspects. There was no breakfast provided, and the common area for guests had a seating limit of 15 minutes. Other than that, everything else was OK.
