Brenda Bequettea month agoFrom
My daughter and I were treated horribly today. I had received a quote from the Fallbrook location for a summer youth project and wanted to see what the materials looked like. There was 3 customers in the store, the 4 staff never approached any of us. When I asked for assistance, the others looked our direction and kept walking, the older man did stop but when I asked my question, I received a cold “No! We don’t have it!” With no customer service, I have to take my business elsewhere.
T Maca month agoFrom
Ok, 3 times in a row I've received very poor customer service at the Fallbrook store. First time there must have been 4 people in line waiting for about 4-5 minutes and there were 2 cashiers alone working on paperwork while we all waited. There was no recognition of the line, no "Someone will be with you shortly" nothing. The last time I went in (and it will be my last time I go here) the customer service was rude, very little effort by them to assist or help. Too many other options to put up with this poor level of customer service! You lost my business!
Dee Kecka month agoFrom
This more for landscapers so the parts and pieces to repair are more likely to be found here. Not at all like a chain garden center. Lots of great tools you might not find at a home garden center If you start here you will be happy that you didn't waste your time elsewhere. Note - this not so much a destination for a large selection of rows and rows of plants.
