Francisco Gallegos4 days agoFrom
I keep paying off this hospital bill they say I owe and instead of my balance going down it's just constantly going up every month.
Update:
Finally got them off my credit after almost 7 years . Feels amazing to have my credit go back up.
Mrs M4 days agoFrom
This company is fraudulent. They say you owe money and when you try to get info or communicate with them they run you in circles! You explain your side and they just keep telling you you owe money. Mr. Diaz repeatedly yelled and and told to pay my bill while he though it was funny! I told him I had paid the bills to the hospital and he just keep saying maybe you should pay your bills when I asked to talk to the supervisor he just keep yelling over me taking bs. I told him just transfer and stop your rudeness he keep going and going he finally hung up on me and said nope you can call back. Horrible! Tony Diaz is scum and should be fired. Very unprofessional and doesn’t know how to handle his temper if your that moody you shouldn’t be in customer service. If a bill is paid to the hospital you provide proof and they can’t even call the hospital to verify they ARE NOT doing their job. It should be taken off you credit because it’s paid!!! They just want to collect money that has already been a paid.
Kaylee LeBeau4 days agoFrom
This is our experience with this horrible company. my fiancé owes a debt to his bank . FROM 4 YEARS AGO. NO ONE CONTACTED HIM. To get this off of his credit report he contacted the bank last week who gave him the info that Grant and Weber is in charge of the collection. He contacted Grant and Weber last week and offered to settle for 30% of the amount he owes. They accepted ! He was instructed to call back this week to get a letter of agreement on the 30%. When he called back he was met with rudeness, disrespect, interruptive conversation, and was even called a liar by them. They stated that 30% is not possible, and even tried to get my fiancé to tell them how much his other debts are . They are now refusing to accept the prior verbal agreement and are demanding payment in full. We are NEVER contacting Grant and Weber again.
