Meta Gaming (MetagamingNW)2 months agoFrom
We have had a gravity payment account for almost 2 years during this time we have used eBay to establish a customer base on our direct order website. We have finally hit the point where most of our pre-sales where being processed through the website recently. Gravity has decided now is a good time to accuse us of being a scam and is currently holding 6K in payments that are needed to pay for the product ordered by our customers so we can ship out on the release date.
They are requesting bank statements be sent over email, I can not think of a worse idea than asking for sensitive bank information over email.
This is nothing more than a poor excuse to sit on a huge chunk of capitol.
Daniel Frank2 months agoFrom
We switched over to Gravity Payments in 2009, and the whole process was pretty seamless. We work with Art Tay who is our rep from Gravity. Art has always been highly responsive to any questions that come up. The company is very honest and transparent in terms of fees. Recently, our bank wanted to quote us for taking over all our credit card processing but they could not compete with Gravity, despite their high minimum wage. The business decision to pay these high minimum wages has not affected the rates they are charging us. They remain very cost competitive and a good company to do business with for credit card processing.
David Patino2 months agoFrom
Great team that really cares about their merchants. They practice transparancy and competitive rates to help small business owners. Also the CEO lowered his salary of $1 million to give everyone in the company a base of 70k in order to help provide them with a real living wage and that's pretty awesome in my book.
