We had a great experience with Eric! We have two little kids, so I greatly appreciated that the first thing he did was take his shoes off. He spent two hours with us reviewing the different types of windows, providing examples for us to see, and answering all our questions. He was very knowledgeable, thorough, and personable. We would highly recommend calling to speak with Eric if you need windows!
We had a great experience and they did a great job putting in our windows! They completed all 7 of our windows in 1 day. They were respectful and put shoe covers on, cleaned up after themselves, and even closed the vents by the windows when they were installing them so the air didn’t go right out the window. We were very impressed and we love our new windows!
We just met with Matt and Joe from Great Lakes. Though they were a bit late for our appointment , when they arrived they were friendly, professional, and informative. We even shared some laughs. We have been wanting our house sided for years and have had multiple companies give estimates with similar options and prices. We have decided to go with them as it seemed to be the best deal and we liked the idea of the completion certificate. I will give final review and photo upon completion.
Update during installation: Shortly after meeting with salesmen and making arrangements, Adam the contactor came to the house to do a walk around with us and finalize the plans for siding our home. He was on time, friendly, and pretty informative. When discussing our color choice, we were told by salesman that white trim would cost extra (white trim was my preference) but Adam said it wouldn't cost more so we were thrilled with that news. I have learned in this process that trim is different than j channel, so some of the areas I expected to be white are matching grey. We also originally were informed that to do our soffit and fascia would add a lot to our cost, we decided to leave that alone and eventually paint. However our top around our garage needed replaced wood and we really wanted it wrapped so that added an additional chunk of change to our total. We were originally told that our house project would be started in 6-8 weeks but they didn't start until closer to 10 weeks, but we did receive two phone calls from great lakes during the wait; one to let us know that the materials ordered hadn't arrived yet and the second call to keep communication open and ask if we had any questions. We were told our entire house should take 3-4 days to complete. I think it's going to take a bit longer as we have an old, larger house. The crew started this weekend and they have been working hard from nearly 8am-9pm. They are making good progress and we are excited to see end results. The crew is friendly and professional but there is a bit of a language barrier, however we have contacted the contractor Adam who replies very quickly. So far, so good. I'll definitely post final pics upon completion. Our house was completed. It took exactly one week Saturday to Saturday (had a rain day). The crew did a nice job. They even did a couple small details on front and around porch that contractor originally said they couldn't. We still have to have our soffit and fascia painted, as well as a couple small areas around porch and under two windows and underside of garage that was discussed beforehand. Only snafu was crew accidentally broke our fiberoptic internet line which we were told great lakes would take care of. Crew did a nice job of cleaning up afterwards as well. Overall we are happy with Great Lakes. Looks like a new house and staff was pretty easy to work with.
