Berta Gelber20 days agoFrom
I have no idea what these others are posting about saving you money. So many items are much more expensive than Safeway! And, many are almost expired or expired. I was there today, and couldn't believe what they are charging. I ended up buying only the item I came in for. It was $1 cheaper than Safeway. Using the gas I probably came out even. I can get Kelloggs Shredded wheat for $1.99 at Safeway (on sale)....at Grocery Outlet their junk cereals are 3.99-4.99!!!
The other big problem is that many of the items don't HAVE A PRICE!. How can you buy something if you don't know how much it is? Another customer was complaining about the same thing to me as we looked at a product without a price. About 20% of the items in that store didn't have a price tag....what??? I can shop where ever I choose, and choose not to shop there all that much...only if I'm in the area.
K WOMASa month agoFrom
Grocery outlet always has the best fruits and veggies at the most affordable price. It's one of the few places that promises to sell groceries and delivers on their promise.
Khadijah Lovea month agoFrom
The WORST Customer Service EXPERIENCE EVER!!!. I will not return to this store. The cashier opened up a new line and I was next. Once I walked up to put my things on the counter, a man behind me in line ran in front of me to the cashier. He didn’t ask could he go ahead, so I told him he would have to wait his turn. The cashier said well he only has one item, however he did not ask and did not have right to cut the line. The man attitude was very privileged which was unacceptable, he did the typical ignore and dismiss. However, cashier stood at the counter and did not start scanning my items. The cashier acted as though she didn’t know what to do. Also, unacceptable! I had to ask her to call a manager. Additionally, the cashier behind the line I was in, said , “I can take him, he only has one item.” I told the cashier in the other line, “No! So, you’re going to let him cut the people in your line.” When the “so called” manager AJ finally came she sided with a man and gaslighted me by saying I was not next in line. She accused me of be angry, yelling, and throwing items. This was not the case! In fact, AJ further added insult to injury by taking the privileged man to an unopened register and checking him out. AJ automatically assumed that I was the problem, she never apologized, just accused me of things Instead of problem solving or mitigating the circumstance. Very low level service engagement, AJ is definitely not management material. The first apology I received was from the owner however when l told him AJ was being racist towards me, he didn’t agree. However, AJ was acting as his agent and her behavior was racist and unacceptable. Which makes me think there is a culture at this store of discrimination. When have you ever been to a store where the next person in line is not taken first. WOW! I guess if you’re a privileged white man you’re always first at Alameda Grocery Outlet! No matter how many people are in front of you in line!
