(Warning do not take your vechile to this repair shop!!)
Took my car into Gary for the first time ever based off of the reviews on this site. Called Gary on a Monday asked him when he thought he would be available to take a look at my car he told me by that Wednesday or Thursday he could. So I dropped it off to him that Monday because that was the only day I was able to get it there during the week . Told Gary I needed it in two weeks he said it would be ready. it was another week and a half before he even started to look at it an got back to me with what was wrong with my vehicle this is after I called Multiple times to find out if he had gotten to it. My second mistake (the first being taking it to him in the first place) was approving him to go ahead and do some of the repairs that he thought were needed and a couple that I wanted done. one of which was the most important one of all of them the timing belt being replaced. Another week and three days later my car was done. With an astronomical Bill, at one point in the process he tried to tell me that the steering knuckle for my car , brand new was going to cost $460 for just the part I called Subaru and Subaru quoted me $260 an that was with them flying it in from the east coast. Gary is a liar and a con artist. He does not keep you informed on progress either. And at the end of the day even after he quoted me the repairs that Included the timing belt, the timing belt never got done after 3 weeks an a few days of being at his shop. An the bill never changed from the original quote that was quoted with the timing belt being done I will never take a vehicle to Gary again. And I caution you to do the same.
THE BEST!! I can't say enough good things about my experiences with Gary and GTM. I've been taking my vehicles here for close to a decade. He is a master technician who fully understands the vehicles, parts, and systems. He's got an engineers mind for automobiles. He is constantly learning and updating. He amazes me at how he not only repairs my vehicles, but at the same time fixes it to better than it was originally. He's also proactive with great advice when he's deep into a part of the vehicle. He saves me by giving me the opportunity to not pay twice for labor intense issues that are foreseeable. He explains everything so that I clearly understand what's being done, why, and what needs to be done in the future. Never any pressure. AWESOME!
