I called Guardian Roofing a week after the recent huge rain storm in Southern California as two areas on my ceilings showed a leak scar. With another rain storm due, Justin juggled his schedule, kept in touch giving me his cell number and had two fantastic workers on my roof promptly, Oscar and Eldon lead by Ernesto, before the predicted storm. At the completion of the work, they were loading their truck and I went inside only to hear noise on the roof; I looked out my window and they were back up sweeping my entire roof and cleaning debris from my gutter covers! You just do not often get that kind of service, workmanship and attention to detail these days. Excellent job! Thank you so very much. Liz
During this last heavy rain I noticed that my furnace exhaust pipe was dripping rainwater down into my garage and I wanted to get this fixed as soon as possible, during this short break, before the next big rain event that is expected this weekend. I was looking for roofing contractors last week and was able to schedule Guardian Roofs to come out yesterday. I’m very thankful that they sent Mario to come out for inspection. He looked up to the roof in my garage where the vent pipes were located and noticed that daylight was coming in from both roof exhaust pipes (one coming from the furnace and the other from water heater). He told me he would go onto my roof to inspect them, but unbeknownst to me he not only helped me inspect them but he also brought his caulking gun to help me seal the cracks on both exhaust pipes without charging me. I don’t see any daylight coming in now!
I can’t stop expressing my appreciation for this act of kindness, and this act of paying it forward, as I know other roofing contractors would most likely had me scheduled for this small fix next week, which is after this weekend storm, and probably nickel and dime me. Thank you Mario for giving me peace of mind for this upcoming weekend rain event and any future rain events. I’m very happy with this genuine service and will be using your service again for any of my future roofing needs. I wish I could give more than 5 stars!
