Winifrey Valencia5 hours agoFrom
The service was impeccable especially considering there’s a line that is constantly at least 20 patrons deep. One on one attention with your own personal shopper elevates the experience and takes the outlet feeling out of the moment, while still keeping the outstanding outlet pricing. Yadira went over and above in providing extraordinary service and care to our experience- keep it up, Team!
P.5 hours agoFrom
7/20/21. Huge! Twice the size of the San Francisco outlet mall Gucci store. Nagi helped me. She works real hard! They all do. 7/23/21: Some things I learned & for you to keep in mind: Gucci makes items specifically for their outlet stores, & there may be tell tale signs of direct to outlet items. Read online before you buy. Also: outlet items may use leftover materials, & not all hardware is stamped with Gucci. In addition: I called Gucci's 800#. They will not authenticate any item bought in their stores! They said your receipt is your proof, but on my receipt 🧾, it reads, luggage for my shoulder strap bag. Plus, the cashier kept the item's price tag! I did not notice until I flew home! So without the actual item's price tag to match with the receipt 🧾, I might not be able to prove that the bag is authentic. My bag was made directly for the outlet, & it was ONLY $200 less than similar bags in their regular boutique! I spoke with a Lead Client Advisor at Gucci SF. He looked up my item & verified it was made for the outlets. He said any sales person can look up an item & tell you, so ask if you're interested. Be very careful when shopping at Gucci's outlet. Make sure you keep the price tag for every item you buy & keep your receipt! It's not for returning it. It's to prove it's authentic if it should ever come up. Plus, ask the sales person if the item was made directly for the outlet or if it came from their main boutique. Inspect each item in the store better than I did with my new bag 🛍️. Live & learn! Then, don't make the same mistake I made. Know this: if your sales person tells you an item you like is the last 1, so you better buy it, demand to see 🙈👁️👁️ that on their little hand held device or the manager's device. They told me my imperfect $760 bag 🛍️ was the last 1, but on 7/23/21, a lead client advisor at Gucci SF told me they had 3 of the same bag at Cabazon! He said they probably received additional stock, but my bag was imperfect, so they wanted to get rid of it! Were there 3 of the same bags 🛍️ in the 🔙 room, but I was lied to, so they could offload the imperfect bag? I'll never know now! Don't make my same mistake. See 🙈 👁️👁️ the stock availability on their device! Do not trust what they tell you. They are there to sell, not to help you. You also have to decide AFTER you make them tell you if your item was made solely for their outlet stores if you want to pay, like my example: $760 for an imperfect bag that was only made for their outlet stores when you can pay $200 more for a similar bag at their regular boutique stores. I'll choose the latter from now on. This will involve more questioning on my part inside their outlets & looking online at their regular boutique online offerings while inside their outlet stores. Live & learn & pass on your 🛍️🛒 shopping experiences.
garit reuble5 hours agoFrom
It was a bit of a drive and around 1.5 hours waiting in line. I would suggest get there right when they open. I arrived around 10:45am. Great selection. I was hunting for leather goods/accessories within the Disney collection and they had a ton of the Mickey Mouse (year of the rat) capsule. FYI: the Disney stuff is full price as Disney won’t allow it to be sold discounted, the associate told me. Also, I would assume eventually the Donald line will show up there, but probably not till end of this year.
