Mauricio Herndz16 hours agoFrom
I see many people writing bad reviews about how they treat people based on how they look, and i don’t understand why I have literally gone in short and vans and they still treat me with respect like any other customer, obviously it helps more if you are a regular client so far all I got was good experience from the staff everyone is very helpful at all times they even have people who speak Spanish if you ask for it
Alayna Asuncion16 hours agoFrom
We had an amazing experience with Sarah! My husband and I were just browsing and weren’t supposed to make any purchases but we both walked out with two items each. Sarah was so patient with us when we thought we were done shopping but then saw something else we liked. She was amazing at recommendations and went above and beyond. Very happy with our purchase and experience at Fashion Valley. Thank you Sarah!
Sweta Iyer16 hours agoFrom
Having shopped at other luxury stores at the same mall, I was expecting a smooth experience after having made a purchase on Mother's day. Since the bag was not stocked I gave my details to have it shipped to my house. Fast forward 48+ hours later I havd no shipping updates, no shipping information and no responss to my texts from sales person G---i who started a chat with me on day of purchase. When bespoke goods bought at other stores and online are shipped almost immediately, here you wait with nothing and money deducted from your card.calling the store leads you to talk to an arrogant and condescending cowardly male who berates you for calling and defends his sales peolle saying its been only 2 days and refuses to give you his name. Even Amazon and Temu ship faster for cheaper goods. Save yourself the trouble and grief of walking into this store location and dealing with these arrogant people Nd buy your gucci elsewhere
