I'm so disappointed I hate leaving a non-positive review I've only had to do it one other time and it felt really bad. My daughter and I are locals been coming to Gus's for many years however it has been some time since we have been here so we thought we would come over and show them some love unfortunately the love was not reciprocated. The young man that took our order seem to be very nice. However my daughter went to the soda machines and they were out of Dr Pepper in both of the machines. When my daughter pointed it out the response from the young lady that worked there was well they're not all out. They were out of sourdough rolls my sliced wheat bread was very dry and crumbly. There were four people working and we were the only people in the store and my daughter tried to pay for some sodas and she waited and waited and waited and nobody came and then when she tried to get their attention again their snarky response was we're busy making sandwiches. Eventually they finally found the time to come over and take my daughter's money and then just before we left we actually overheard them in the kitchen talking s* about us I can't believe it we're really nice people we don't cause problems I don't even like to leave a bad review I'm so bummed that I have to do this I noticed that there are many other not-so-good reviews Im bummed out. I hope the woman that was there today was not the owner or the manager because that was terrible customer service zero friendliness bad attitude . Remember you set the bar . All of these things can be fixed it could be a great place again. Clean up your store clean up your attitudes and keep fresh food stocked in your store I have been a business owner in San Luis Obispo for for 23 years I have retired I'm 75 years old. Good luck