Excellent service from two store employees, one especially named kirk. I was buying a new kind of tool I had no previous experience with, and they were incredibly patient. I explained that severe arthritis in my hands affects my ability to use tools, and they patiently worked with me to find which items were most user friendly for me, even opening boxes so I could get the feel. I found everything on my list, including a few things I'd thought I was going to have to go elsewhere to find, but they had them.
I've been treated rudely in some other hardware stores when I've asked for similar help accommodating my needs, so this was a real treat. I actually had fun in the store.
I used to tell friends that harbor freights quality wasn't good, but I have a new perspective. I bought a pressure washer there last winter that I use often and it's going great.
And, while it is true there are some less durable items, sometimes I just need to get a project done quickly and cheaply and it doesn't matter if some of the smaller hand tools, paint brushes or whatever are ready to quit when I am.
And, I'm finding that when I have a new interest, like yesterday when I bought my first air compressor, I can get into everything I need at a price I can afford. Learn how it all works and get a few jobs done, and if I really get into it then I can start upgrading to the more expensive items or accessories. The staff I met yesterday were polite, well informed about their products and happy to help. I'm glad we have a harbor freight.
