The staff at this store is very cold and unfriendly. I am new to the area and when you walk in the store one says 'hi or welcome' they just stare at you like you are privileged to come in to the store. Now, let's me be clear that I am only speaking of this particular Harris Teeter. I have been to other Harris Teeters and they don't make you feel unwelcome and unfriendly. I
f you have a choice go to the one at Constitutional Square next to New York Ave. Station. If not, go to another chain store like a Trader Joe's, Aldi or Giant. But spare yourself having to deal with the cold and unpleasantness of these people, especially the guy who works the customer service counter. He is nasty, snotty and very unprofessional.
The Harris Teeter in Adams Morgan is a rare gem. The Adams Morgan neighborhood has very few chain stores, but the Harris Teeter brings convenience, quality, and low-price to the neighborhood. The alternative grocery store option is Safeway, which is in a very poor condition and always out of stock and busy with very few check-out clerks. Harris Teeter is well-stocked, clean, well-lit, convenient, and has a great variety of foods, as well as ready-made foods and salad/hot food bars. They have a huge beer and wine selection. This location does not have an in-store ready-made pizza option, though. They make sushi and grinders in-store. Some great convenience features include a free parking garage on premises, a pharmacy, and hours that mean the store is open until midnight every day. I live within two minutes walking distance so I frequent the store a lot (roughly 5-10 times per week). I know a lot of the staff members by name and they are very friendly, polite, and attentive. They have lots of checkout stations and clerks, as well as four self-checkout stations. I use Samsung Pay without any issues here. The store gets very busy on Sundays and Monday evenings, when most people do their grocery shopping.
I highly recommend signing up for a store discount card and signing up for the eVIC online specials. You will receive emails on Tuesday and Thursday nights with extra discounts and specials automatically loaded to your Membership card. Due to the email specials, I receive a free item or two almost every single weekend.