George15 days agoFrom
I went to the bar for drinks and dessert. The bar is awesome. Great view an amazing selection of bourbon and you can get a flight of bourbons. The bartender was such a delight.
The carrot cake is off the charts delicious. Key lime pie was good but not amazing like the carrot cake.
Seems like the vibe was just kicked back and relaxed.
jeff ryder15 days agoFrom
They upgraded The kitchens and the flooring in the rooms. We have always had a great time at this location and have come back for years. The staff is incredibly friendly and helpful. The river water is a great location for relaxing and kids. They have lots of options with rentals and boat launches. The pool rooms are great with the well manicured grass and covered picnic tables, charcoal grills. The pools get a little murky in the summer with the kids don't care
Roxanne Lewis15 days agoFrom
Rented a room for 2 months & had to leave for an emergency. When we returned after 2 weeks from 12 hrs away we couldn’t access our room & mgmt had taken our possessions out & canceled our reservation although it was all paid with our ever contacting us. We will be suing for breach of contract. We did NOT sublet our room. You say we sublet our room. We gave our keys to a friend who stays in the campground and allowed a friend to use our room because you never gave us any rules to abide by. In fact when we returned you even said you had no page of rules for the Lake View rooms and you had NEVER given us ANY rules to adhere to. The bottom line here is communication your lack of it. A simple phone call to us would have allowed us the opportunity to address your concerns immediately. Instead we drove 11 hrs back to HSR and with you taking our possessions and canceling our reservation without any notification we had to drive home to Colorado another 11 hrs. YOUR mgmt. is atrocious and I hope another 500 individuals read our complaint and realize the terrible mgmt. skills your housekeeping, security dept, restaurant, office and owner exemplify. It’s simply contagious at your mediocre resort.
